Shipping & Return Policy

At Yamie Fine Jewellery, we strive to deliver your purchases securely and on time, whether you shop online at www.yamie.in or at our offline store in Kochi.


 

1. Delivery Coverage

We currently ship to most pincodes within India through our trusted logistics partners.
International shipping is not available at this time.


 

2. Processing Time

  • Orders are typically processed and dispatched within 2–4 business days of order confirmation.
  • Custom-made or personalised jewellery may require 7–20 business days for production before dispatch.
  • Orders placed on weekends or public holidays will be processed on the next working day.

 

3. Shipping Charges

  • Standard Shipping: Free for orders above ₹10,000.
  • Express Shipping (if available): Additional charges may apply.
  • Exact charges (if any) will be shown at checkout or informed at the store.

 

4. Delivery Timelines

  • Metro cities: 3–5 business days after dispatch
  • Non-metro cities: 5–7 business days after dispatch
  • Remote or special zone deliveries may take longer

Note: These timelines are indicative and may vary due to carrier delays, weather, or local regulations.


 

5. Order Tracking

  • Once dispatched, you will receive an SMS/email with your tracking ID.
  • You can track your order through the logistics provider’s website or by contacting our customer service.

 

6. Packaging & Insurance

  • All jewellery is shipped in tamper-proof packaging with discreet outer labels.
  • Every shipment is fully insured until it is delivered to you.
  • Please do not accept the package if it appears tampered with or damaged. Report to us immediately.

 

7. In-Store Pickup

You can also choose to pick up your order from our store:

Yamie Fine Jewellery
63/322 Aa, Grand Business Center,
K K Road, Kadavanthra, Kochi – 682020, Kerala, India
Phone: +91 87141 22750

We will notify you when your order is ready for pickup.


 

8. Missed Deliveries

  • If the delivery fails due to incorrect address or unavailability, our courier partner will make up to 3 attempts.
  • You may also be contacted to reschedule the delivery.

 

9. Delays & Force Majeure

Yamie Fine Jewellery is not liable for shipping delays caused by events beyond our control, such as natural disasters, transport strikes, or pandemic restrictions.


 

10. Questions or Support

For any shipping-related queries, contact:

📧 Email: yamiefj@gmail.com
📞 Phone: +91 87141 22750
⏰ Business Hours: Monday–Saturday, 10:00 AM – 7:00 PM IST